Resume
Experience
2023 - Present
Marketing Coordinator / Graphic Designer
Alpha Insurers
123 Archbishop Felixberto Chamacho Flores St, Hagatna, 96910, Guam​
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Implement marketing plans that include print, broadcast and online content.
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Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
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Create branded advertising campaigns, and collating content.
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Traffic all advertising efforts to appropriate channels.
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Create, maintain and strengthen the organization’s overall brand through all media avenues.
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Schedule projects and define budget constraints.
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Amend designs after feedback and ensure final graphics and layouts are visually appealing and on-brand
2022 - 2023
Customer Service Representative, Retail
Docomo Pacific
890 S Marine Corps Dr, Tamuning, 96913, Guam
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Maintain a positive, empathetic, and professional attitude toward customers at all times.
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Build sustainable relationships and trust with customer accounts through open and interactive communication.
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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
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Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
2021
Business and Visual Communications Department Marketing Intern
Guam Community College
1 Sesame Street, Mangilao, Guam
P.O. Box 23069, GMF, Barrigada, Guam 96921
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Build brand awareness and promote the Business and Visual Communications on social media.
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Coordinating and producing material representing the department.
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Overseeing and developing marketing campaigns.
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Devising and presenting ideas and strategies.
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Manage and maintain all social media accounts.
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Writing and proofreading creative copy.
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Monitoring performance.
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Managing campaigns on social media.
2016
Student Intern Barista/Waitress
The Point, Sheraton Laguna Guam Resort
470 Farenholt Ave, Tamuning, 96913, Guam
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Assist with setup, clean up, stock work, and handling food items.
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Assist guest regarding food and beverage menu items in an informative and helpful way.
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Learned teamwork, verbal communication, numeracy, integrity, time management, persuasion, initiative and motivation, and how to work under pressure.
2014 - 2017
Marketing Student Store Employee
Southern High School
#1 Jose, Perez Leon Guerrero Drive, Santa Rita, Guam
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Managed weekly inventory.
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Responsible for operating P.O.S cash register.
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Provide customer service.
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Accepts delivery of items for student store, verifies items against invoices.
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Perform store opening and closing tasks.
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Assist in counting money at the end of the day and preparing deposit forms.
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Learned teamwork and leadership.
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Learned basic concepts of marketing and work experience.
Education
2017 - 2021
Guam Community College
Associates of Science, Marketing
Graduated with honors, May 2021
I enrolled at Guam Community College in August 2017 right after graduating from high school. I declared my major in Marketing. I am completed my internship with the Business and Visual Communications Departmenet as a Social Media Manager Intern and graduated with my Associates of Science in Marketing in May 2021.
2017 -2015
Southern High School
I graduated high with honors in just three years, a year earlier than my expected graduation. Upon graduation, I received a Certificate of Completion in Marketing with Guam Community College.
Personal Skills
Creative Spirirt
Adaptable
Insightful
Goal Oriented
Dedicated
Motivated
Professional Skills
CommunicationSkills
Organized
Team Player
Time Management
Reliable & Professional
Knowledable
Skilled in Adobe Illustrator, Adobe Photoshop, Microsoft Word, Microsoft Illustrator, Microsoft Excel, Microsoft Powerpoint, Affinity Designer, and Affinity Publisher.